The Optimised Group of companies deliver quantifiable business outcomes to our clients through a comprehensive suite of energy/property services and technologies while driving a net-zero carbon agenda. With a combined team of highly trained analysts, engineers and technologists, the Group operates from four office locations in Blackpool, Bristol, Ashby, Sittingbourne, and Dumfries, providing national coverage.
The Optimised Group is looking for a Bureau Administrator to join our full service, energy solutions business. They will be responsible for assisting the team with administrative support; including processing utility invoices, managing queries and dealing with disconnection notices from suppliers.
Receiving, logging and entering utility invoices/meter reads to our database and complete all invoice checking and tariff-based validation
Raising queries and supporting the resolution of errors with suppliers when invoices are incorrect.
Dealing with reminder and disconnection notices from suppliers
Answering and making telephone calls from suppliers and clients
Creating batch files for the client to allow payments to be made
Assisting line manager and direct client team with day to day recurring tasks
Attention to detail and good organisation skills.
Team player and confident.
Good communication skills (telephone and written).
Experience & Qualifications
Some administration experience is desired.
Basic Excel skills.
Skills & Competencies
Willing to create deep and long-lasting client partnerships built on mutual benefit.
Do the right thing
Will uphold the highest standards of integrity even in the face of adversity.
Own the outcome
Will maintain quality standards, with the aim of improving service levels and customer value.
Willing to be part of an organisation big enough to be accountable and small enough to care.
Willing to embrace change and constantly seek improvement.
Constantly aim to reduce clients’ impact on the environment, as we strive towards greater well-being and a better world.
What we offer you
Company pension scheme
Private medical insurance
25 days annual leave increasing to 30 with length of service
Option to buy or sell up to 3 days’ holiday per year
1 day to volunteer for a charity of your choice
Opportunity for progression, including a designated training budget
Friendly, flexible, and dynamic team working environment
Opportunities to work with people at all levels of the organisation
Our office locations
Please apply by attaching a copy of your current CV and a covering letter detailing why you feel you would be suitable for this role.